FAQ

Here you will find answers to frequently asked questions from our customers.

Are there any medications that are not available in Japan?
Some medications that are available in other countries may not be approved for use in Japan. Your doctor or pharmacist can provide alternatives if needed.
Are there any restrictions on bringing medication into Japan from abroad?

Yes, there are restrictions on bringing certain medications into Japan. It’s best to check with the Japanese embassy or consulate in your country before traveling.

Can I get a consultation with a pharmacist about my medication?

Yes, many pharmacies in Japan offer consultations with pharmacists about medication usage and side effects.

Can I get a flu shot at a pharmacy in Japan?

In Japan, flu shots are typically administered at hospitals rather than pharmacies.

Can I get medication refills without seeing a doctor again?

If you have a refill prescription issued within Japan, you can refill it at any pharmacy in the country.

Can I purchase emergency contraception (morning-after pill) at a pharmacy in Japan?

In Japan, emergency contraception is typically obtained through a visit to an obstetrician or gynecologist. However, at BLEZ Pharmacy, we also provide referrals to obstetricians or gynecologists for those seeking emergency contraception.

Can I purchase over-the-counter medication without a prescription?

Yes, many common medications can be purchased without a prescription in Japan. The pharmacist can assist you in finding the right medication.

Can I refill my prescription at any pharmacy in Japan?

If you have a refill prescription issued within Japan, you can refill it at any pharmacy in the country.

Do I need to provide identification to purchase medication in Japan?

While identification is not often required, some over-the-counter medications may have purchase limits.

How can I communicate with pharmacy staff if I don’t speak Japanese?

Some pharmacies, like BLEZ Pharmacy, offer assistance in English, Chinese, Korean, and Thai languages to accommodate non-Japanese speakers.

How can I obtain a prescription in Japan?

You can obtain a prescription by visiting a doctor or a medical clinic in Japan, or by consulting with an online doctor.

How do I dispose of expired or unused medication in Japan?

You can bring expired or unused medication to a pharmacy for proper disposal.

How do I know if a medication has any side effects or interactions?

The pharmacist can provide information about potential side effects and drug interactions when you pick up your medication. Additionally, if you have any concerns or questions about your medication after receiving it, please don’t hesitate to consult with the pharmacist.

How do I know if my insurance covers the cost of medication in Japan?

You can check with your insurance provider to confirm if your medication is covered while in Japan.

Is it possible to order medication online in Japan?

Yes, some pharmacies in Japan offer online ordering services, and some may even provide delivery options for your convenience.

Is it possible to request a specific brand of medication at the pharmacy?

Yes, you can request a specific brand of medication at the pharmacy if it is available.

What should I do if I forget to take my medication?

If you forget to take your medication, follow the instructions on the label or consult with your doctor or pharmacist.

What should I do if I need medication outside of pharmacy hours?

You can visit an emergency medical center or hospital for urgent medication needs outside of pharmacy hours.